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GDPR Compliance Statement

Last updated: August 13, 2026

Our Commitment to Data Protection

We are committed to protecting the privacy and security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you voluntarily submit information through our inquiry forms
  • Legitimate Interest: To respond to inquiries and provide information about our services
  • Contractual Necessity: To fulfill expedition booking arrangements when you engage our services

Data Controller Information

For the purposes of GDPR, the data controller is:

leaf-martin
142 Garden Route Boulevard
Wilderness, Western Cape
South Africa, 6560
Email: [email protected]

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or completion of information you believe is incomplete.

Right to Erasure

You have the right to request erasure of your personal data under certain conditions, including when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you under certain conditions.

Right to Withdraw Consent

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month of receipt. If your request is complex or we have received multiple requests from you, we may extend this period by two further months, and we will inform you if this is the case.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. When data is no longer needed, we securely delete or anonymize it.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Staff training on data protection principles

International Data Transfers

As we operate in South Africa, your data may be processed outside the European Economic Area. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Complaints

If you believe we have not handled your data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority. However, we encourage you to contact us first so we can address your concerns directly.

Updates to This Statement

We may update this GDPR compliance statement periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates when the most recent changes were made.

leaf-martin

Guided routes along South Africa's coastal and forest corridors.

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Garden Route, South Africa

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